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Recent Comments from Our Patients
As part of our commitment to quality care, all patients seen at Three Rivers Endoscopy Center are asked to complete and return a two page mulitiple choice Patient Satisfaction Survey. The very last question leaves room for free text comments. We would like to share some of these recent comments with you.
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THE QUESTION WAS:
Do you have any comments or suggestions for improvement in our services? What one thing would you change?
- THANK YOU FOR THE EXCELLENT CARE THAT YOU ALL GAVE ME.
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WAS THE BEST SERVICE EVER RECIEVED BY A DOCTOR IN MY 43 YEARS.
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EVERYTHING WAS GOOD. EVEN CALLED UPON PRIOR TO MY TEST. NO NEED FOR ANY CHANGE. EVERYTHING WAS VERY EFFICIENT. DR. RICHARD KIM WAS THOROUGH.
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THE STAFF WAS VERY COURTEOUS AND PROFESSIONAL. THE CARE I RECEIVED WHILE THERE WAS EXCELLENT. KEEP UP THE GOOD WORK
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I ALWAYS FEEL VERY COMFORTABLE THROUGH THE ENTIRE PROCEDURE DUE TO THE GENERAL ATMOSPHERE VERY PROFESSIONAL AND CORDIAL STAFF.
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DR FUSCO, I HAVE ONLY ONE WORD FOR MY VISIT TO YOUR CENTER AND THAT IS SUPER! I THANK YOU AND YOUR STAFF FOR A VERY PROFESSIONAL AND PLEASANT VISIT.
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I WAS VERY IMPRESSED WITH THE PROFESSIONALISM OF THE ENTIRE OPERATION. I WOULD RECOMMED EVERYONE TO USE YOUR SYSTEM.
- AS USUAL EVERYTHING WAS EXCELLENT. I WOULD NOT CHANGE A THING I'AM A VERY SATISFIED PATIENT. THIS WAS MY 6TH TIME.
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YOU CANNOT IMPROVE PEFECTION. I WAS PLEASANTLY SURPRISED BY THE COMPASSION AND CARING ATTITUDE FROM ALL INVOLVED IN MY PROCEDURE. THANK YOU!
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VERY PROFESSIONAL AND CUSTOMER-ORIENTED OPERATION. ENTIRE STAFF APPEARS TO BE VERY EFFICIENT.
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THE ENTIRE STAFF AT YOUR ENDOSCOPY CENTER DESERVES AN AWARD. YOUR STAFF BELONGSS TO MY ANGEL NETWORK.
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IVE HAD THIS PROCEDURE HERE AT THREE RIVERS AND ALSO AT MY LOCAL HOSPITAL. HANDS DOWN NO CONTEST. THE EXPERIENCE WAS MUCH MORE PLEASANT HERE.
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I WOULD NOT CHANGE A THING. DR STANLEY IS A WONDERFUL DOCTOR. HE IS A MAN I WOULD HAVE FOR A SON IF I HAD A SON
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THANK YOU FOR TREATING ME WITH SO MUCH RESPECT. EVERYONE WAS SO PROFESSIONAL AND KIND AND WARM. THANKS FOR TREATING ME LIKE A PERSON AND NOT A NUMBER.
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I SPENT VERY LITTLE TIME IN THE WAITING ROOM AND THIS IS BY NO MEANS A COMPLAINT.
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I DON'T KNOW HOW YOUR SERVICES COULD EVER BE IMPROVED. I HAVE SOME POSITIVE COMMENTS: I WAS IMPRESSED BY THE HIGH QUALITY CLOTH GOWNS AND HEATED BLANKETS. UPON CALLING THE OFFICE PRIOR TO MY EXAM, MY QUESTIONS WERE ANSWED QUICKLY AND PROFESSIONALLY.
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AGAIN DR FUSCO MADE MY SCOPE TEST AN EXPERIENCE WHICH WAS AS PLEASANT AS POSSIBLE.
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NO IMPROVEMENT NEEDED. MY INITIAL VISIT WITH KATE WAS COMPLETE AND SHE WAS VERY EASY TO TALK WITH ABOUT CURRENT HEALTH ISSUES
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DR FUSCO'S PRESENTATION OF HIS COLONOSCOPY EXPERIENCE ON YOUR WEBSITE WAS TERRIFIC. THIS WHOLE OPERATION IS AN OUTSTANDING EXAMPLE. CONGRATULATIONS!
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I THINK THAT ALL OF THE MEDICAL OFFICE I DEAL WITH SHOULD TAKE LESSONS FROM YOU. YOU AND YOUR STAFF AND FACILITY ARE WONDERFUL. YOU MAKE AN ANXIETY-RIDDEN PROCEDURE REALLY COMFORTABELE AND EASY. I WISH MY WHOLE FAMILY LIVED CLOSE ENOUGH TO USE YOUR FACILITY
- THIS WAS MY FIRST TIME TO HAVE THIS PROCEDURE DONE. EVERYONE WAS FRIENDLY AND HELPFUL. IT MADE MY EXPERIENCE VERY PLEASANT. THANKS TO EVERYONE I SAW TODAY
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NOTHING I WANT TO CONGRADULATE YOU ON YOUR WONDERFUL WORK. I'AM DEEPLY GRATEFUL TO YOU ALL.
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EXCELLENT FACILITY. KEEP UP THE GOOD WORK. I'M VERY PLEASED WITH THE SERVICES & ESPECIALLY DR. FUSCO. I CAN'T THINK OF ONE THING I WOULD CHANGE.
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I APRRECIATED THE FACT THAT I RECEIVED A PHONE CALL THE DAY AFTER THE PROCEDURE INQQUIRING ABOUT MY HEALTH. I THOUGHT THAT WAS VERY KIND OF THE STAFF. KEEP UP THE GOOD WORK.
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I HAVE ALWAYS BEEN PLEASED WHEN I HAVE ANY PROCEDURE DONE HERE. SERVICE AND TREATMENT WERE EXCELLENT.
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KEPP DOING WHAT YOU ARE DOING. YOU MAKE DEALING WITH HEALTH PROBLEMSS LESS STRESSFUL. WE THINK SOMEONE ACTUALLY CARES. THANKS!!
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YOUR DOCTORS AND STAFF ARE BY FAR THE GREATEST GROUP TO DEAL WITH.
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