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Recent Comments from Our Patients



As part of our commitment to quality care, all patients seen at Three Rivers Endoscopy Center are asked to complete and return a two page mulitiple choice Patient Satisfaction Survey. The very last question leaves room for free text comments. We would like to share some of these recent comments with you.

 
THE QUESTION WAS:

Do you have any comments or suggestions for improvement in our services? What one thing would you change?

  • THANK YOU FOR THE EXCELLENT CARE THAT YOU ALL GAVE ME.

  • WAS THE BEST SERVICE EVER RECIEVED BY A DOCTOR IN MY 43 YEARS.

  • EVERYTHING WAS GOOD. EVEN CALLED UPON PRIOR TO MY TEST. NO NEED FOR ANY CHANGE. EVERYTHING WAS VERY EFFICIENT. DR. RICHARD KIM WAS THOROUGH.

  • THE STAFF WAS VERY COURTEOUS AND PROFESSIONAL. THE CARE I RECEIVED WHILE THERE WAS EXCELLENT. KEEP UP THE GOOD WORK

  • I ALWAYS FEEL VERY COMFORTABLE THROUGH THE ENTIRE PROCEDURE DUE TO THE GENERAL ATMOSPHERE VERY PROFESSIONAL AND CORDIAL STAFF.

  • DR FUSCO, I HAVE ONLY ONE WORD FOR MY VISIT TO YOUR CENTER AND THAT IS SUPER! I THANK YOU AND YOUR STAFF FOR A VERY PROFESSIONAL AND PLEASANT VISIT.

  • I WAS VERY IMPRESSED WITH THE PROFESSIONALISM OF THE ENTIRE OPERATION. I WOULD RECOMMED EVERYONE TO USE YOUR SYSTEM.

  • AS USUAL EVERYTHING WAS EXCELLENT. I WOULD NOT CHANGE A THING I'AM A VERY SATISFIED PATIENT. THIS WAS MY 6TH TIME.

  • YOU CANNOT IMPROVE PEFECTION. I WAS PLEASANTLY SURPRISED BY THE COMPASSION AND CARING ATTITUDE FROM ALL INVOLVED IN MY PROCEDURE. THANK YOU!

  • VERY PROFESSIONAL AND CUSTOMER-ORIENTED OPERATION. ENTIRE STAFF APPEARS TO BE VERY EFFICIENT.

  • THE ENTIRE STAFF AT YOUR ENDOSCOPY CENTER DESERVES AN AWARD. YOUR STAFF BELONGSS TO MY ANGEL NETWORK.

  • IVE HAD THIS PROCEDURE HERE AT THREE RIVERS AND ALSO AT MY LOCAL HOSPITAL. HANDS DOWN NO CONTEST. THE EXPERIENCE WAS MUCH MORE PLEASANT HERE.

  • I WOULD NOT CHANGE A THING. DR STANLEY IS A WONDERFUL DOCTOR. HE IS A MAN I WOULD HAVE FOR A SON IF I HAD A SON

  • THANK YOU FOR TREATING ME WITH SO MUCH RESPECT. EVERYONE WAS SO PROFESSIONAL AND KIND AND WARM. THANKS FOR TREATING ME LIKE A PERSON AND NOT A NUMBER.

  • I SPENT VERY LITTLE TIME IN THE WAITING ROOM AND THIS IS BY NO MEANS A COMPLAINT.

  • I DON'T KNOW HOW YOUR SERVICES COULD EVER BE IMPROVED. I HAVE SOME POSITIVE COMMENTS: I WAS IMPRESSED BY THE HIGH QUALITY CLOTH GOWNS AND HEATED BLANKETS. UPON CALLING THE OFFICE PRIOR TO MY EXAM, MY QUESTIONS WERE ANSWED QUICKLY AND PROFESSIONALLY.

  • AGAIN DR FUSCO MADE MY SCOPE TEST AN EXPERIENCE WHICH WAS AS PLEASANT AS POSSIBLE.

  • NO IMPROVEMENT NEEDED. MY INITIAL VISIT WITH KATE WAS COMPLETE AND SHE WAS VERY EASY TO TALK WITH ABOUT CURRENT HEALTH ISSUES

  • DR FUSCO'S PRESENTATION OF HIS COLONOSCOPY EXPERIENCE ON YOUR WEBSITE WAS TERRIFIC. THIS WHOLE OPERATION IS AN OUTSTANDING EXAMPLE. CONGRATULATIONS!

  • I THINK THAT ALL OF THE MEDICAL OFFICE I DEAL WITH SHOULD TAKE LESSONS FROM YOU. YOU AND YOUR STAFF AND FACILITY ARE WONDERFUL. YOU MAKE AN ANXIETY-RIDDEN PROCEDURE REALLY COMFORTABELE AND EASY. I WISH MY WHOLE FAMILY LIVED CLOSE ENOUGH TO USE YOUR FACILITY

  • THIS WAS MY FIRST TIME TO HAVE THIS PROCEDURE DONE. EVERYONE WAS FRIENDLY AND HELPFUL. IT MADE MY EXPERIENCE VERY PLEASANT. THANKS TO EVERYONE I SAW TODAY

  • NOTHING I WANT TO CONGRADULATE YOU ON YOUR WONDERFUL WORK. I'AM DEEPLY GRATEFUL TO YOU ALL.

  • EXCELLENT FACILITY. KEEP UP THE GOOD WORK. I'M VERY PLEASED WITH THE SERVICES & ESPECIALLY DR. FUSCO. I CAN'T THINK OF ONE THING I WOULD CHANGE.

  • I APRRECIATED THE FACT THAT I RECEIVED A PHONE CALL THE DAY AFTER THE PROCEDURE INQQUIRING ABOUT MY HEALTH. I THOUGHT THAT WAS VERY KIND OF THE STAFF. KEEP UP THE GOOD WORK.

  • I HAVE ALWAYS BEEN PLEASED WHEN I HAVE ANY PROCEDURE DONE HERE. SERVICE AND TREATMENT WERE EXCELLENT.

  • KEPP DOING WHAT YOU ARE DOING. YOU MAKE DEALING WITH HEALTH PROBLEMSS LESS STRESSFUL. WE THINK SOMEONE ACTUALLY CARES. THANKS!!

  • YOUR DOCTORS AND STAFF ARE BY FAR THE GREATEST GROUP TO DEAL WITH.


 
 

 

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